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Buying and Selling

Private seller or business? Check before agreeing to a marketplace purchase – Blog Article in Estonia

Identify the seller, record the item’s condition and agree delivery before buying through an Estonian marketplace.

Two similar listings can lead to different buying arrangements. One person may be clearing a cupboard, while another offers goods through a business. Before comparing prices, establish who will actually sell you the item. A friendly profile name, professional photograph or polished description does not answer that question.

Ask who will appear in the agreement

Ask the seller whether the sale is private or through a business. For a business sale, request its name and identifying details. Compare the reply with the listing and the purchase document you will receive. If different names appear, ask for an explanation before paying rather than assuming they belong to the same seller.

TTJA distinguishes private sales from consumer purchases, and statutory defect claims from voluntary guarantees. These are different legal concepts.

This distinction is a starting point for checking the arrangement, not a reason to skip inspection. If the seller’s role remains unclear, pause the purchase and seek appropriate advice about your particular situation.

Turn a description into checkable details

Save the listing and relevant messages while they are available. Ask for photographs of the actual item, including the model label, accessories and any disclosed damage. Replace broad phrases such as “good condition” with concrete questions: which functions were checked, what is missing, and has anything been repaired?

  • Write down the exact item, model and included parts.
  • Record known faults and the seller’s answers.
  • Confirm the total price and delivery or collection arrangement.
  • Agree when and how you can inspect the item.

For collection, arrange enough time for the agreed inspection. For delivery, clarify who packs the item and which parts are included in the parcel. Do not let a discussion about postage replace a discussion about condition. If the proposed item changes, check the description and price again.

Keep a useful record after handover

Retain the purchase document, payment record and correspondence together. If something is wrong, describe the specific problem to the seller in writing and keep the response. Avoid trying to settle a technical dispute with assumptions about what a photograph proves.

Check applicable remedies for the actual seller and contract. Clear records make a conversation easier, but do not guarantee a particular legal outcome.

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